England has a very systematic transportation system. The country’s public transportation includes trains, trams and buses. These PUVs operate on a schedule. But if you want to set off at your convenient time, you can always get a taxi.
The system is reliable if it’s on time. However, there are times when it’s delayed or, even worse, cancelled. Sometimes, you end up getting a bus (takes ages because of the traffic) or taxi just to get home. But what a lot of people don’t know is you can ask for a repayment if the service has been delayed or cancelled. The value varies according to the duration of the delay.
You can fill in a form from the train station and post it. Or you can do it online. So next time when your train is cancelled or delayed, fill in that form!